Thank you for shopping at Goldsky.in. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact us at support@goldsky.in and provide your order details. Our customer service team will guide you through the return process.
Return Shipping
We cover the cost of return shipping for eligible items.
Non-Returnable Items
Certain items cannot be returned, including customized items and digital downloads.
Refunds
Once we receive your item, we will initiate a refund to your original method of payment. You will receive the credit within 15 days, depending on your card issuer’s policies.
Exchanges
We offer exchanges for different sizes, colors, or products. Please contact customer service at support@goldsky.in to initiate an exchange.
Damaged or Defective Items
If you receive a damaged or defective item, please provide photos of the product and packaging. Once approved, you will be required to return the item before receiving a replacement or refund.
Order Cancellations
You can cancel your order within 24 hours of placing it for reasons such as stitching errors, damages, or tears. No questions asked.
International Returns
Our return policy for international orders is the same as domestic orders.
Customs Duties or Taxes
We do not cover customs duties or taxes related to returns.
If you have any further questions or concerns about our Return & Refund Policy, please feel free to contact us at support@goldsky.in.
This policy is effective as of [Effective Date] and is subject to change without notice.