Shipping Policy
Welcome to Goldsky! We strive to ensure that your order is delivered promptly and in excellent condition. Please read our shipping policy below for details on how we process and deliver your order.
1. Shipping Locations
We currently ship our products within India only. Unfortunately, we do not offer international shipping at this time. Please check back in the future as we continue to expand our shipping areas.
2. Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will contact you via email or phone.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
Delivery times may vary depending on your location. Please note that unforeseen circumstances such as weather delays, carrier issues, or public holidays can affect delivery times.
4. Shipping Charges
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We do not offer free shipping.
5. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. Please allow up to 24 hours for the tracking information to update.
6. Third-Party Logistics Partners
We work with trusted third-party logistics providers to ensure your order is delivered safely and on time. Our current logistics partners include [Add names of logistics providers if applicable].
7. Shipping Restrictions
We currently do not ship to P.O. boxes or remote locations that are not serviced by our logistics partners.
8. Lost, Stolen, or Damaged Packages
Goldsky is not responsible for packages that are lost, stolen, or damaged after they have been marked as delivered by the carrier. If your package is lost during transit, please contact us immediately at support@goldsky.in or +91-8447780862, and we will work with the carrier to resolve the issue.
9. Incorrect Shipping Information
Please ensure that all shipping details are correct before completing your purchase. Goldsky is not responsible for orders shipped to an incorrect address due to customer error. If you notice a mistake, please contact us within 1-2 hours of placing your order.
10. Changes to This Policy
We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page, so please review it regularly.
If you have any questions regarding our shipping policy, feel free to reach out to us at support@goldsky.in or +91-8447780862. We’re here to help!